Telemedicine - Where Technology meets Healthcare

Teleconsult & Telemedicine

Did you know that you can now access quality medical advice, diagnosis, and even a prescription via your phone or computer?

Technology has made this avenue to treatment a reality. Telemedicine has grown in importance over the years and its convenience has proven to be an asset to the medical profession.

You can now contact us to make an appointment for a teleconsultation from the comfort of your home. A simple phone call is all that is required to connect with our experienced doctors at the clinic.

Our telemedicine service is available to both new and current patients. Here is a glimpse of what you can expect.

Step By Step Guide Of The Process:

Step 1:
You can call or email our clinic to make an appointment.
Our efficient staff will handle the details.

Step 2:
Expect a call from our doctor at the scheduled appointment time.

Step 3:
At this point, the consultation will take place via your preferred options:
a. Video Call
b. Phone call (only for existing patients)

We can assure you that the quality of your consultation will not be compromised by our approach.

Teleconsult and Telemedicine delivered after the consult

Step 4:
We provide two convenient options regarding any medication that you may require. You can:

  1. Pick up your medication from our clinic
  2. Or have your medication delivered straight to your door.

Step 5:
We have a variety of payment methods, let us know what your preferred method of payment is and you will be guided accordingly.

We are committed to making our telemedicine service as user friendly as possible.


If you have any questions or concerns about our telemedicine service, this comprehensive list of questions is designed to give you an insight into what to expect from our team.

What is telemedicine?

Telemedicine is the practice that allows modern-day doctors to care for patients remotely where
neither the patient nor the health care provider is at the same geographical location.

When did telemedicine become popular?

Doctors started using telemedicine in the 1950s. However, it was predominantly used by specialists to
facilitate the sharing of information, especially with practitioners in remote areas.

In the recent pandemic, telemedicine has been used more frequently to minimize possible spread of

Who can use telemedicine?

Anyone who does not require emergency health care services.

What are some of the benefits I can look forward to with telemedicine?

  • Convenience – You can get the care that you need right from your home. No more waiting hours at
    clinics for a face to face consultation with your doctor.
  • Less time away from work – You will not have to ask for time off for your doctor’s appointment.
  • Privacy – Telemedicine cannot be beaten for its level of privacy. Your consultation happens at home
    and your information is protected and strictly confidential.
  • Uninterrupted child or elderly care responsibilities – You don’t have to find a baby sitter or a geriatric
    nurse to look after your loved ones while you go to your doctor’s appointment.
  • No exposure to contagious patients – The risk of you going in with one condition and coming back
    home with another is eliminated.

Can I use telemedicine for Covid19 concerns?

Yes, you can. In fact, your first course of action should be to call and tell your doctor the symptoms
that you are experiencing. In this way, you remain self-quarantined and help minimize the spread of
this deadly virus. In fact, telemedicine has become a crucial service during this pandemic. Your doctor
can advise you further if you need to be admitted to a hospital for further treatment.

Would I still be able to obtain a medical certificate using telemedicine?

Yes, your doctor can issue you a medical certificate, once he or she deems that your medical
condition requires one.

What medical conditions can I use telemedicine for?

Except those that require emergency care, consultation for most medical conditions can be handled
by telemedicine.

Are my medical records protected?

Yes, all of our patients’ data are stored safely and confidentially. Our patient data storage is compliant
with all legal requirements.

Reach Out To Us!

    About Us

    We offer a comprehensive range of medical services and is committed to providing personalised and quality healthcare.
    Patient well-being and privacy is our utmost priority.


    Address/Contact Info

    One Raffles Place, #04-49

    1 Raffles Place, Singapore 048616

    Tel: (+65) 6226 6442

    Whatsapp: (+65) 9886 6442

    Opening Hours

    Mon - Fri : 0900 - 1800
    Saturday : 0900 - 1400
    Sunday & PH : Closed

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